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Afaxon

Business use cases

See where AI can help your business.

Explore workflows we can build around your team’s work, information and approval rules.

Discuss your workflow

Start with a useful task. Keep the right controls.

Five business workflows—sales, operations, finance, customer support and internal knowledge—connect with shared information and approval rules.

Sales

Prepare the next conversation.

The challenge

Inquiries, proposals and follow-ups take time to prepare.

A workflow we can build

Incoming inquiry → Approved customer context → Draft follow-up → Human review.

Your controls

Limit access to customer information and approve external messages.

Incoming inquiry; Approved customer context; Draft follow-up; Human review.

Operations

Keep work moving between teams.

The challenge

Requests and handoffs are scattered across tools.

A workflow we can build

Incoming request → Classify → Assign → Track status.

Your controls

Allow defined updates and route exceptions for review.

Incoming request; Classify; Assign; Track status.

Finance

Turn invoice details into review-ready work.

The challenge

Invoice information is re-entered and checked by hand.

A workflow we can build

Invoice → Extract fields → Check rules → Draft entry → Approval.

Your controls

Restrict financial access. Payments stay outside this example workflow.

Invoice; Extract fields; Check rules; Draft entry; Approval.

Customer Support

Prepare answers with the right context.

The challenge

Repeated questions require repeated searches.

A workflow we can build

Support ticket → Approved knowledge → Draft response → Review or escalate.

Your controls

Restrict customer information and escalate uncertain answers.

Support ticket; Approved knowledge; Draft response; Review or escalate.

Internal Knowledge

Find the information your team can use.

The challenge

Information is scattered across systems.

A workflow we can build

Your question → Source permissions → Retrieve context → Answer with references.

Your controls

Apply source access rules and evaluate answer quality.

Your question; Source permissions; Retrieve context; Answer with references.

Your information. Your rules.

Choose on-premises or organisation-managed cloud, with permissions, action limits and human approvals built into the workflow.

Permissions, approval steps and activity records keep access and actions visible.

Start with one useful workflow.

Agree what a useful result looks like. Test it before expanding.

Discuss your workflow